ARROW

Help to register

 
 
Conditions of registration
MyAccount is a dedicated and private portal for Arrow ECS customer partners, allowing to check order status progress and to edit invoices and credit notes copies in pdf.
A MyAccount account is provided to an external user, only if :
1.        His email address is registered and enabled in the Arrow ECS AX

 
2.        He is part of an ‘active’ customer in the Arrow ECS AX.
An ‘active’ customer is a company which is registered in the AX and validated Arrow ECS.

 
3.        He has read and accepted the Conditions of use

 
4.        He is the owner of the email address: a confirmation email is automatically sent to this address to check its owner.

 
5.       If his company has a customer administrator (*) defined in the application, he will have to wait until this adminstrator validates his profile 
 
6.        He has defined a valid and secure password
 
Access and security management
A confirmation email is sent automatically by Arrow ECS every 90 days.
External users have 72 hours to click on a security link to confirm they are the owner of the address. As long as they don’t click, the account will be ‘on hold’
(*) A customer administrator is a person nominated by the customer, registered on MyAccount and configured as such in the Arrow ECS system.
This person is entitled to:
 
-     Validate the registration demands
-     Define the profile ** of new users
-     Maintain user list in conjunction with Arrow ECS Customer Service
 
      If, for internal reasons (confidentiality, security), an administrator has to be appointed within the customer partner, the request is made to the Customer Service of Arrow ECS.
 
(**) There are 3 possible profiles :
 
-          Complete : Access to all data
-          Limited : Invoices and order amounts are not displayed
-          Invoicing : Access only to invoices

Back